3DS Authentication Error

Incident Report for thinkmoney

Resolved

This incident is now resolved.
Posted Apr 01, 2026 - 08:19 UTC

Monitoring

A fix has been implemented for the 3D Secure (3DS) authentication issue. We are monitoring the service to ensure stability.
Thank you for your patience
Posted Apr 01, 2026 - 07:37 UTC

Investigating

We are investigating an issue affecting 3D Secure (3DS) authentication. Some customers may experience failures or be unable to complete online transactions that require 3DS verification. Our teams are working with our payments provider to identify the cause and restore service. Further updates will be provided here.
Posted Apr 01, 2026 - 06:42 UTC
This incident affected: Online Banking.