All Systems Operational

Mobile App Operational
Online Banking Operational
Debit Cards Operational
Direct Debits Operational
Faster Payments Operational
Incoming Payments Operational
Contact Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 28, 2026

No incidents reported today.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Card Transaction Issues
Resolved - Services have been restored and we're continuing to monitor them.
May 18, 22:39 UTC
Investigating - We're currently experiencing an issue that's affecting some card activity at the moment. We're really sorry for any disruption and we're working to resolve this as soon as possible. For more information and the latest updates, please visit our status page: status.thinkmoney.co.uk
May 18, 22:15 UTC
Card Transaction Issues
Resolved - This incident was resolved with customer impacted notified.
May 18, 06:38 UTC
Monitoring - Services have been restored and we're continuing to monitor them.
May 15, 15:12 UTC
Identified - We're currently experiencing an issue that's affecting some card activity at the moment. We're really sorry for any disruption and we're working to resolve this as soon as possible. For more information and the latest updates, please visit our status page: status.thinkmoney.co.uk
May 15, 12:22 UTC
May 17, 2026

No incidents reported.

May 16, 2026
Faster Payment Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 01:30 UTC
Scheduled - Saturday 16th May, 2:30 am – 7:00am. During this time, you won’t be able to send Faster Payments in the app & inbound payments will be delayed. All other services will still be available.
Sorry if this causes any disruption.
Thanks for bearing with us!
May 14, 13:47 UTC
May 15, 2026
May 14, 2026

No incidents reported.

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