All Systems Operational

Mobile App Operational
Online Banking Operational
Debit Cards Operational
Direct Debits Operational
Faster Payments Operational
Incoming Payments Operational
Contact Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 11, 2026

No incidents reported today.

Oct 10, 2026

Faster Payment Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 UTC
Scheduled - Saturday 10th October, 2:00 am – 5:30am.
During this time, you won’t be able to send Faster Payments in the app, and incoming payments will be delayed.
All other services will still be available.
We're sorry for any inconvenience this may cause. Thanks for bearing with us.
Oct 8, 13:53 UTC

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

3DS Authentication Error
Resolved - This incident has been resolved.
Oct 6, 15:39 UTC
Investigating - We are investigating an issue affecting 3D Secure (3DS) authentication. Some customers may be unable to complete online transactions that require 3DS verification. We are working to identify the cause and will provide updates as progress is made.
Oct 6, 13:25 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

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