Payments delay

Incident Report for thinkmoney

Resolved

Issue is now resolved
Posted Apr 09, 2026 - 14:08 UTC

Update

We are continuing to work to fix this issue.
Posted Apr 09, 2026 - 10:14 UTC

Identified

The issue has been identified and we working to release any pending payments. Any payment send / received after 8:21am are unaffected by this issue.
Posted Apr 09, 2026 - 08:29 UTC

Investigating

We are currently investigating an issue where payments are taking longer than usual to reach your accounts.
Posted Apr 09, 2026 - 06:30 UTC
This incident affected: Faster Payments and Incoming Payments.