thinkmoney Status

All Systems Operational

Mobile App Operational

Online Banking Operational

Debit Cards Operational

Direct Debits Operational

Faster Payments Operational

Incoming Payments Operational

Contact Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

Faster Payment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 6, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 01:00 UTC

Scheduled - Saturday 6th September, 2am – 6am.
During this time, you won’t be able to send Faster Payments in the app & inbound payments will be delayed.
All other services will still be available. Sorry if this causes any disruption.
Thanks for bearing with us!
Sep 3, 16:15 UTC

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.