thinkmoney Status

All Systems Operational

Mobile App Operational

Online Banking Operational

Debit Cards Operational

Direct Debits Operational

Faster Payments Operational

Incoming Payments Operational

Contact Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 30, 2025

No incidents reported today.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

Card order request.

Resolved - Card ordering in no functional in app.
Jul 22, 07:11 UTC

Investigating - We’re looking into an issue with ordering cards
Jul 21, 18:46 UTC

Jul 21, 2025

Jul 20, 2025

No incidents reported.

Jul 19, 2025

Faster Payment Maintenance

Completed - The scheduled maintenance has been completed.
Jul 19, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 UTC

Scheduled - Saturday 19th July, 2am – 9am. During this time, you won’t be able to send Faster Payments in the app & inbound payments will be delayed.
All other services will still be available. Sorry if this causes any disruption.
Thanks for bearing with us!
Jul 17, 13:58 UTC

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.